We at Carpet Tech respect the privacy of our customers. Customer information is only collected for the purpose of processing your order. This Web site is secured with a Starfield Technologies Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. Your information is kept confidential and is not shared. Any privacy concerns should be directed to the Carpet Tech Corporate Office. We take all privacy concerns very seriously and will respond appropriately and quickly. Our customers are our number one priority.